Employee Benefits - Service

Benefits Service

Our size and reputation are proof enough that Brown & Brown provides the best service in Employee Benefits, working hard to ensure you have the right plan for the right cost.

Top Tier Service

At Brown & Brown, we pride ourselves on providing our clients with the best service and support in the industry. As one of the largest insurance brokers in the United States, Brown & Brown holds top tier service status with the nation's largest and most respected carriers. This allows us to address any issues or concerns with the carriers in an expedited and efficient manner.

Dedicated Service Teams

In addition, our clients are assigned a dedicated Service Team to provide individualized service and ensure you and your employees the maximum satisfaction from your benefits program. Our service team acts as an extension of your Human Resources department.

The following are just some of the examples of service our team provides:

  • Perform open enrollment meetings that can be performed on-site or remotely (i.e. webinar)
  • Development of open enrollment materials
  • Personalized assistance throughout the open enrollment process
  • Plan education
  • Assist with billing issues
  • Assist employees with claim resolution
  • Assist with enrollment changes throughout the year
  • Wellness programs (wellness fairs, customized newsletters, etc.)